21 September 2026

We're carrying out our annual disaster recovery test on Saturday 3 and Sunday 4 October 2026.

There will be no impact on processing files but there may be a short delay in returning data via the SwitchStream portal.

If you experience an issue on either of these dates where data has not been returned, please refresh the portal service.

 

Failover activity - Saturday 3 October

6am – 8am

Failback activity - Sunday 4 October

6am – 8am

If you have any problems during these times please check our Live updates webpage where updates on any known issues will be provided.

 

Need support?

If you would like any further information on the activity please email us using the link below.

Email us

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